I've been to the RR at the Galleria Mall and it was great, so I was excited that one opened up at Downtown Summerlin. I hate to write a bad review, but the only thing good about our trip to this Red Robin was the service. The "onion dip and chips" appetizer was awful. The dip was soupy and the chips were soggy...I'm guessing there was a problem with the fryer because the fries were soft and soggy and the onion straws in my chicken burger were slithery and not crispy at all. The server did her best to make it up to us, and even brought the cronuts to us free as a desert...but they were uncooked in the middle too. I heard several other people send back fried things because they weren't cooked. The burger itself was under seasoned and quite bland. Red Robin better rethink the "gourmet burgers" sign on the building. With so many awesome little places in town to find actual "gourmet" burgers, I doubt we'll be back to Red Robin any time soon.