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  • I normally use Stanley Steemer Carpet Cleaning Services and decided to try Zerorez. The service provided by Zerorez was HORRIBLE! We were moving out of a property that we were renting on 9.29.17 and wanted the carpets cleaned. They were suppose to clean 3 rooms for $89.00. The workers were extremely late and arrived at 5:55 pm. I requested them to clean a bedroom, dining room and living room. I also requested they clean a hallway which is about 5 ft. It took them all of 5 minutes. HOW IS THAT POSSIBLE!!! When I returned the next day to view the results once the carpet dried it looked the same as it did before they came. I called Zerorez and the lady requested that I contact the owner so they could set up another cleaning. According to the owner, when they came out to the property they were VERY RUDE and he did not want to deal with them. Whenever I used Stanley Steemer, you could see the results immediately and it took longer than 5 minutes. Stanley Steemer even cleaned the 5 ft hallway without trying to push for additional money. I will tell everyone that I know DO NOT USE ZEROREZ. Their service SUCKS and their worker have TERRIBLE customer service. DO NOT WASTE YOUR HARD EARNED $$$$$!
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