I used the car wash at the gas station and my car tire was damaged during the wash. I contacted the franchise owner and was told that he Would Not help with the replacement of my tire. It was damaged on the sidewall which is unrepairable. He blamed me for not driving into the car wash properly when there are not any guide rails to make sure this doesn't happen. The employees inside were helpful but the owner, not so much. I recommend staying away all together because I believe if Anything were to happen you will not get any help from the owner. The most expensive car wash ever!!!