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| - Yeah, I'm going to have to pass on this one. I really wanted to like this place, as it's the closest to my home, but of the 3x's I've been here, I was disappointed each time.
The kids who work here, don't really know what they're doing. You definitely can't hear them on the other side of the glass. The customer ahead of me and I looked at each other twice wondering what the heck was going on because we both had to repeat ourselves a few times. I realized the easiest way to get what you want, is to just 'point'.
The guy who took care of me definitely did not seem like he knew much, didn't engage much in conversation ( it wasn't busy, just me and the customer in front of me, whom the female employee helped). When he rung me out, he didn't say, 'Thank you.' Customer service is VERY important to me so I really took note in remembering this experience. As I left the restaurant, I always say a, 'Thank you' before I walk out the door....only the female acknowledged and said, 'Have a nice day.'
For the price I paid for a regular bowl, I think they should put more fish in it. A half cup of poke in a big bed of rice isn't worth it....rice is CHEAP! Not to mention that the poke didn't seem very fresh. There's a ton of poke bowl restaurants up and down Rainbow Blvd and I know competition is pretty steep. For a place that's literally at the end of Rainbow Blvd, where most people don't go to unless they live near, I think they should step up.
As for now, I will continue to drive up the street and go to the other poke place where one would get your money's worth....and they have better customer service.
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