My kids always have a blast here and beg to go back...however, the staff is horrendous! My kids are old enough now to not need constant supervision so I find myself waiting and watching and cringing at the staff the entire time. I watch as the staff sit and chat and clearly the drama amongst themselves is much more important than supervising the kids playing dodge ball. Older kids dominate, smaller kids get pummeled, there is no supervision, no rules, no structure. But I must say.. the girl at that post had perfect hair and makeup. If hair and makeup are more important than a jumpers safety, I would suggest installing more mirrors so the girls don't have to leave their post on a regular basis to check their beauty in the bathroom. I shudder to think what might happen if ever a small child needed their assistance. Which is exactly why I stay while my 10 and 12 year old kids have a blast. Someone needs to be watching. May I suggest the massage chairs free of charge since the parents are truly the only people present who care about the safety of the kids