Agree with other reviewers...good theater gone bad. Brought family to enjoy a movie during holidays...lines were crazy! People were not sure of where to purchase, when to use kiosk, etc.
After tickets gone through, we proceeded to concessions. I expect some degree of chaos, but there was poor operation of the services. Let's talk cleanliness...ugh! The soda fountains taste as if the soda heads had not been sanitized in some time. The butter dispenser is broken...the list continues on.
Management needs to take some pride in the theater goers' experience. That is how you build loyalty. Bad case of buyout with no regard for operation. 2 stars only because the recliners are still in place from AMC.