Did not have a pleasant first experience. The man who did my pedicure got nail polish on many different areas of my skin which I understand can happen but he didn't even bother trying to remove it with nail polish remover. I also upgraded and got the paraffin wax and hot towel massage and both the wax and the towels were extremely hot. I told him that it was too hot and he said I was being a baby and just threw the towel on my legs anyways and laughed at me. I will definitely not be back.