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  • First of all the name of the restaurant is called Health Gourmet....there is nothing healthy about dim sum..So it's a weird name. ( So after reading others reviews, notice that they are trying to be a healthier dim sum place, less salt, less MSG and oil. But I still find the food lacks flavour.) The decor is also totally a mix mash of everything....warehouse ceiling and fancy chandeliers....the only good thing is the restaurant is very spacious. They are way under staff on Family Day...the dim sum itself is mediocre. Service is not that friendly either. Staff themselves are complaining they are overworked and under staff. We arrived here at 9:45am or so. Order was punched in at 10:19am...we are still here at 11:15am and still waiting for the rest of our order. We decided to leave and didn't want to wait for our last order of Haw Gao. But they charged us for the dish that didn't arrived. We decided to just not pay tips and leave. Even though they had service button at each table. No one comes when the button is pressed. Oh another thing was, we were missing 2 bowls and spoons when our food arrived (we just noticed it). The waiter came with the bowls but didn't look happy to give it to us. I also went to the washroom to check it out. The toilet paper wasn't even in the toilet roller. It was just left on top of the toilet. The tap water was cold, no hot water at all and there wasn't even paper towel or a hand dryer at all. We also notice they using the bottom cart to transport food to tables. I think it is kind of unsanitary to use the bottom cart....cause it's way too close to the ground. People walking by, dirt and dust can get all over the food. There was also another table that I noticed that came later than us. We ordered before them and they got all their dim sum and even left before us. While we were still here waiting for the rest to arrive to our table. Plus their table was even a bigger group then us. Don't think we will come back again..since we can get better service and food elsewhere.
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