| rev:text
| - I waited until I made two visits to review.
prices reasonable, food excellent,service frustrating insulting ,challenging,disappointing.
Fresh house made to order Guacamole ( I believe) 7.00/order . The first time the amount of guacamole served small, second time it was twice the amount. First visit we both ordered tacos, I had ordered hard shell and my guest ordered soft shell, my hard shell tacos where just as soft as his soft shell tacos. I did not say anything because due the service that I will address it was truly not worth the hassle. The tacos are served TWO per order with rice&salad I can certainly live with out . That is about my personal likes and dislikes and I am not fond of a pile bland rice and iceberg salad.However both dinner companions were satisfied with it. We both preferred three tacos so we both ordered TWO Taco dinners . I was very unimpressed that we were served each TWO plates . Being in the business to me that is a no brainier. Why would a server do that? It is just inconvenient to have two full dinners on 2 plates in front of you and comes off as lazy. Why not serve all 4 tacos on one plate? Having pointed that out again I will say the server said he was going to serve it that way but there was no point in struggling to ask for both orders of two orders be combined on ONE plate. I was already exhausted from the near bickering with the waiter it took to place an order.The tacos are very good. The guacamole fresh and very good , chips fresh and good,salsa was okay I have had better. That was the first visit.
SECOND visit ,We had Sangria , maybe the BEST I have ever had. Guacamole again, I had a beef burrito,my guest had a steak with shrimp again both dinners served with the traditional rice and El Cheapo Iceberg lettuce salad. This time I requested no rice and all salad that was just to boring to bothered with . My guest tried to request a color for her steak and the ALL knowing waiter cut her off abruptly speaking over her and informed " Steak only comes one way " They call it medium , I call it WELL DONE, grey throughout . If you want steak cooked less I wish you all the luck in the world going through that battle. My burrito excellent and NO rice inside which I appreciate.
Service. I had the same male waiter both times, yes, there was a language barrier but this is a multicultural city and language barriers happen,I am okay with being patient and working through it . What I am NOT okay with is having every request met with a challenge , a near argument, repeating my request 8 times and to the point I am ready to walk out of the restaurant . I am NOT OKAY with being met with a passive aggressive condescending laugh at every turn or being made to feel unwelcome before my ass hits the seat. FIRST experience after placing the order I asked for a side of hot sauce , the hottest they have please . The waiters response was " I will make the guacamole spicy ? the salsa that comes with it is spicy" My response " No Thank you , leave the guacamole as it comes, I would like a side of actual hot sauce" the waiter gave me the SAME response with the addition of that rude laugh. I again give him the same response with the addition of " I just want hot sauce on the side as I like to add it to things how I want, thank you " AS I wondered why I was now explaining any of this LIKE IT MATTERS if I choose to add it to my food or put it in my eye :)
After 4 rounds of that my guest said " All she wants is hot sauce on the side can she not have that ? " The waiter finally agreed to bring me hot sauce. My guest had requested guacamole on his tacos and for whatever reason that is NOT possible, I guess he thinks we are real dummies (there was a challenge ordering our drinks on both visits) we both had two orders of tacos that were served on two separate plates so both of us had to eat with two plates of food in front of us. I attempted to request it was 2 orders on one plate for each of us and I was answered with " All pork taco's?" Visit #2 I asked to sit inside and I was immediately challenged on that by the SAME WAITER.I had to explain I am allergic to bee's and want to sit inside. He challenged our drink order. Here is what really almost had me leave the place. AGAIN this hot sauce challenge , exact same response to make the guacamole spicy. He then brought me salsa with a little hot sauce added.I asked another waiter for hot sauce and she brought me proper hot sauce.Eventually our waiter saw this and asked if I did not like the hot sauce he brought me.I said "No,that is salsa you added a little hot sauce too. There is not enough space permitted to give all the exhausting details but I do hope this gives you the picture. The waiter should not be creating such a challenge or be arguing period with guests. I maybe a white girl , please do NOT tell me what level of heat I can tolerate, please kindly bring me some hot sauce, Not impressed at all!
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