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  • We moved into our house in July, and everything seemed good. We had 30 days to turn in a list of stuff we need fixed, and they will do it. After that initial list we would have to fix anything under $100 ourselves. Well after turning in the list, going into December, only the garage door was temporarily fixed. It is still on its last leg. Our Air conditioner went out completely in August, and the so-called maintenance guy came and replaced the outdoor unit but said that the computer was bad in the attic. In the next 4 days he came out 3 times to try to get the A/c working without the computer. He finally rigged it to work but had to disconnect the heater for it to work. Well two weeks ago, mid November we called Craig to tell him the maintenance guy never came back with the computer and it is getting very cold outside, we need heat! He sent his maintenance guy over. Except he never showed!! He is here now, two weeks later, without the computer, trying to rig it to work, but has to disconnect the A/C, and said if we want our A/C and heater to both work we can pay him $800!!! I'm appalled at the kind of employees this company hires!! Not to mention it is a Sunday, and last time he fixed the A/C he came on a Sunday and asked us to tip him for coming out on Sunday. Now he's saying he will fix it for $800? I know a little Spanish, and I can hear him and his friend he brought say they can't get it to switch over to heat. I have a feeling we are going to be shivering in our house for a few more days. It's not too cold out today, only 47 degrees right now, hopefully it doesn't drop into the 30's again tonight. At what point does someone consider this a breach of contract? I just moved to Nevada so I am not sure what rights tenants have.
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