Dear Taco Bell,
Tonight I really wanted a bean and cheese burrito with no onions. It's what I always order. I went through your drive thru and gave my order to the overly friendly cashier that you hired. He even repeated it back to me. Your nifty electronic screen had my order correct as well.
Once I got home, I was very disappointed when I bit into my burrito only to taste what seemed like extra onions!
Aside from being allergic to them, I cannot tell you how much I dislike onions. I instantly spit it out. I opened the burrito up and sure enough, they added extra onions.
I would have went back, but my boyfriend quickly informed me that I shouldn't be mad at you nor should I have such high expectations for you. Personally I don't think excluding onions is a difficult task. It's not rocket science.
On other occasions, I've ordered the 7 layer burrito from this location. It's never correct. It's as if you just throw all of the ingredients in a big pile on the tortilla and then fold it up. No bueno.
You never used to be this way. Despite my dissatisfaction tonight, I'm giving you 3 stars because you once were good to me. Not sure what changed.
In conclusion, I won't be seeing you again. I think your workers might be high... or something. I'm very disappointed.
-Sincerely
Sad Customer