Very upset. I just paid for an expensive detailing for my little green machine. It was so shiny! She sparkled in the sun. After I took it home, I looked her over and realized there were dead bugs still. After wiping a bug off with a rag, I noticed my rims were filthy and there were water spots on the windows. They even left some compound on the roof of my car. The more I really looked, the more it looked like a half ass job for my money. If you want the quality of Francis & Sons but don't want to pay the money, just go to a $3 car wash. The $3 wash probably would have done a better job.