I despise going to this Walgreens. There is always a wait of at least five minutes to even talk to someone. Today was the last straw. I was told by one employee in order to drop off my Rx I had to have my ID. I drove home to grab it, not happy about the situation because I have NEVER had to have my ID to just drop off a RX. When I came back with my ID to drop off the RX I wasn't even asked for my ID by the new employee assisting me. Didn't complain, just needed them filled so I could get home and rest and recover from sinusitis and the flu. All in all though a Ridiculous waste of my time. I dropped off the RX and was told 30-35 minutes. What happened to 20 minute wait times? An hour later I received a text stating it was ready for pick up. What happened to the time frame?
Went to pick up my RX. Had to wait in line although no one was in line or at the counter being helped. When the friendly gentlemen (although the one who sent me home to get my ID when I didn't need it) finally started looking for my 3 RXs for pick up it took him another few minutes. He looked frantic trying to find a misplaced one. You could tell he was over worked and they were obviously understaffed. He finally found the last RX (how they misplaced one from the other two in an hours time is beyond me). After ringing me up he explained how to use the medications. The guy had the hardest time even finishing a sentence. You could tell his mind was on the other 30 things he was behind in doing. Walgreens, my advice to you is to learn how to staff correctly. Oh, I forgot to mention, when I finally walked out of the store there was 7 people in the pharmacy line and about 15 in the front 2 checkouts. Done with this place