Went here on the weekend because I've heard some good things about this place when it replaced Alice Fazooli's...can't say I was impressed. Sure, the new layout was quite interesting. Hostess that took us to our table was very polite. But let me tell you, as much as I am an impatient person when it comes to being hungry, I was NOT hungry but had to wait AT LEAST 25 minutes for SOMEONE to bring us a glass of water and menus! Any sign of team effort for coverage of tables? NOPE! This waiter kept walking by our table and can CLEARLY see we were not helped at all. Given his attitude with the way he displayed himself and his facial expression, he couldn't care less. Perfect. We even made eye contact and he just looked away like it was nothing. Hmmmmm, ok.
Finally a waitress comes around and gives us the menu and water. She's all smiley and has a super soft voice. I don't care how smiley you can be, do your job properly and own up to your mistake because your smile doesn't fix anything! She takes our order and APPARENTLY because it was too busy (and believe me it was not) she took forever to bring me my drink. Actually, she FORGOT about it. Honestly I'm not even going to continue. Pretty much I was not impressed at all with the service here.
Food was ok. Nothing special. I had the Zucca and I was hoping it would taste pretty good since it was an italian restaurant and I haven't had good ravioli in ages...turned out ok to me but maybe it's just because I got all riled up prior to my food.
I really don't have much else to say about this place. I'm really surprised a couple of my friends said it was really good. Perhaps I will give it another try later but for now, I think I will pass.