I just want to start off by saying I'm a die hard In-n-Out fan, so it takes a special kind of burger to truly impress me. I've been hearing about Shake Shack for months now and finally decided to try it. OMG! Why did I wait so long to try them??? I love simple burgers. I'm not into all the fancy bells and whistles other places add to their burgers to compensate for the lack of flavor from the beef itself. SS keeps it simple, and boy oh boy is their beef tasty. Thin patties, crispy edges, juicy, and full of flavor. Very simple ingredients, and very fresh. Such a flavorful burger! And the way they stack the ingredients looks like a work of art, you almost feel guilty for eating it. There is one thing that stood above their burgers though, their customer service. I'm not sure if she was the manager or owner or both, but ma'am I applaud your customer service. Truly an amazing burger and experience. I WILL BE BACK.