Silver ware was dirty had to ask for a new set. Then when I got my food there was a little piece of plastic in it! I sent it back and the waitress response was "sorry that sometimes happen from the bag" so I'm guessing it happens a lot here ?? If you know it happens do something! The worst iHop I have been to.. and everyone is just talking, flirting and fooling around way to much that's probably why no one is doing this job correctly here.