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  • PF Chang's is an excellent example of how much a really good manager can effect a resturant and the customer's experience. Let me extend a special 'shout out' to Matt, the manager of the Superstition Springs Blvd, in Mesa, AZ location. Today my husband, his 96 year old mother and I went to the PF Chang's located on Superstition Springs Blvd. We walked in and were greeted by a bubbly hostess ~ she sat us . . . and then it appeared we had been forgotten about. After nearly 20 minutes of not being waited on at all my husband stopped an offical looking man, asking if he had any idea who our waiter might be. The clean-cut man stopped what he was doing, took our drink order and offered us a complimentary appetizer as an apology. He suggested the calamari ~ we accepted (although calamari has never been anything I found appetizing). Within minutes we were served the most delicious calamari I have ever tasted. It will forever change my thought about calamari, although I'll be surprised IF any place else can match the tenderness and light taste of what I ate tonight. It was amazing. We ordered our entrees and each one was delicious, obviously prepared with care. My mother-in-law eats like a bird normally, but tonight she was eating like a hungry teenager. She loved every bit and couldn't stop talking about coming back. We will be back . . . with more guests. Although we got off to a slow start, the manager, Matt, treated us like gold ~ actually, like valued customers. I can't say enough about the Superstition Springs PF Chang's. Blessings : ) KC
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