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  • I went to discount tire a few months back because I had a nail in my tire and they fixed it for free even though I didn't buy the tires from discount tires. So I swore that I would give them a try. I needed four new tires and decided to go to discount tires this time. I made an online appointment for a Saturday and figured they would be very busy. The day before my appointment someone from discount tire called to help me pick a tire and reserve the tires for me. Very cool. So on Saturday, I walk in and got helped right away. I changed my mind on the tires I reserved without a problem. It still cost me a pretty penny but that's okay. They promised me that since I made an online appointment that they would have my car ready in 45 minutes. I watched when they pulled my car into the bay and question to myself if they were going to get done in 45 minutes. Anyways, got done in 30 minutes. They also cleaned the tires so it looked nice. As they drop the car off to me they thanked me for my business and that I would hopefully come back. Everyone was very grateful for my business. That's how you do business. Customer service is just outstanding and customer satisfaction seems very important to them. So if I'm gonna spend an arm and a leg for tires no matter where I go then I might as well have good customer service and satisfaction too. I will for sure be back here. Good job Discount Tire. Great job.
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