Based on Vanessa's performance I'd give it 5 stars, she is the saving grace of this office, but based on every time shes not there I'd give 1 star. Many calls, voice mails doing whats stated (leave name and number and we'll get back to you) and never being returned, others saying "I have a client, can i call you back in 5 minutes" and that not coming in either. I'm over it.
I dont ever want to deal with this office unless she is in.