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| - So... not sure what to say except for disappointed. We thought we'd give Red Lobster another try and see if the new menu had gotten better. You know where this is going... We went early afternoon, in July, no crowds. Waited a few minutes until the host finally came up and said, "2?" No, "sorry for waiting or how are you guys?" Guess that was too much to ask for. We were seated and our waiter finally came around after 3 mins. Again, not crowded. I couldn't even tell you how enthusiastic he was to wait on us and be there (being sarcastic by the way). He didn't say anything about the specials, didn't refill our water until we were done with our meal, didn't ask my husband if he wanted another beer until we were done with the meal. Maybe it's too much to ask for good service? The food was nothing like the "new revamped" menu they advertised. Still overpriced and food was not great. We don't ask for much, just good service if possible. The food can be crappy but can be redeemed by good service. Not in this case. Good thing we had a gift card but still can't believe this was a $60 bad meal, bad experience. And if the corporate office or manager reads this review, please don't bother telling me we would love to send you a gift card and hope you have a better experience. This experience has definitely tainted our views on restaurant chains. That's why we would rather support the local businesses Again, we would not have gone except for the gift card that we were given.
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