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| - I am the Yelper of my crew and my peeps all laughed when I told them I was going to Yelp this place. They knew it was coming after our experience on Friday night. I was amazed to find several reviews that I could have written myself. Everything you've read on other reviews are true. Service is friendly, but slow. Food is all deep fried bar food. For dessert, I got a brownie sundae (it was a cheat-day. LOL) and the brownie was even freezer-burned, but she still charged me for it though. LOL.
When you're into karaoke, you go to karaoke bars for ... wait for it ... karaoke. DUH! Slow service and junk food are tolerable if not expected. Karaoke is supposed to be a way to keep patrons coming back on a regular basis and create a following, but from the reviews, you would expect that Calico Jacks could be so much more successful if they made some easy changes.
First let me say that the setup is pimp. There is a separate room designated as a permanent karaoke facility with a stage, dance floor and DJ area. No setup required! There's no reason why this nightly event (3 nights a week) shouldn't start on time... which gets me to my first suggestion.
1. Start karaoke on time. Last Friday, we were the first ones there promptly at 9pm and karaoke didn't start until after 10. We were there until 1am and I only sang twice (But the second time didn't count. It was a duet that I didn't even submit.) while a handful of people - regulars maybe - went multiple times. It doesn't make sense to punish the first-comers by making them wait over an hour to get started.
2. If a tip gets you a Fast Pass, make it known. The first time I was there, I gave the guy a $5, but I still waited another hour. From the reviews, some think this is a secret brotherhood bribe, but this could simply be a misunderstanding. There's no shame in making money. In Hawaii, it's standard to pay the DJ for each song you sing. They, however, let everyone know ahead of time.
3. Don't play favorites. There's no better way to piss karaoke goers off than to pick favorites out to sing several times. This is a business, not a private party for all of your friends. We were there from 9pm - 1am and I only sang one song that I had submitted while others sang several times. REALLY? I only counted 40-50 people in the place.
4. Skip the dance party. For about 10 minutes every hour these guys have a dance party & put the karaoke on hold. I was totally confused. I have a table of 10 people, most of whom came to sing, now have to wait to watch a drunk-fest dance party. I could see if the karaoke DJs needed a break, but they stayed at the DJ booth DJ-ing the dance party. My suggestion is to choose dance songs that karaoke signers have submitted & make THAT the dance portion of the show.
All that being said, Calico Jack's had a chance to have a regular party of 10 come every Friday and spend at least $500. Since our PT's changed their karaoke schedule, we need to find a new place to land on Friday nights. I'm afraid that until some things change, we won't be back to partake in karaoke at Calico Jack's.
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