UPDATE: After corresponding with management about this issue, this
is the response that I received along with a $20 gift certificate.
http://www.yelp.com/biz_photos/cJWbbvGmyhFiBpG_5hf5LA?select=reLnaCYg1U0BrO5ThMg3GA
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I have been to this establishment twice... probably won't no back. Not because of the food, but just on principle.
When our server took our drink order, I ordered a water with no ice and a soda with no ice. Here is a photo of what the server brought out for my soda:
http://www.yelp.com/biz_photos/cJWbbvGmyhFiBpG_5hf5LA?select=77tmAzv2RwPItxLq7cMrSQ
I am surprised that I actually received a full glass of water instead of half a glass!
We spent $145 for dinner....food is pretty good. The ambiance is authentic. But their policies SUCK!!!!!!!!!
Get your act together, Hofbrauhaus....
p/s.. the sodas are $3.50!! and you do get TWO refills... I presume that would be half glasses if you ask for no ice....
This is going to be a family joke for years to come!