On a Saturday - two days before we were to have a pool party my filtration system backed up on me and purged itself into my pool, which turned murky with dirt. To make matters worse my (old) Kreepy Krauly died on me at the same time. This store not only had the parts it needed, but they installed them for me. The fix wasn't cheap (about $55), but it was a lot better than having to buy a new pool cleaner. I'm good to go for another couple of years. Thanks guys!