I've only ever gone here for eyebrow waxes, but this place is delightful. The staff is super sweet, made up of real people and not salon-robots. The space is clean, bright, and well-lit. The services are priced fairly, and the results are top-notch. I never spoke to anyone who had a bad experience here, and I asked around a lot because I'm so crazy protective of my eyebrows.
It is up two flights of stairs and a landing, and I don't know if they have any wheelchair accessibility. It's tough for heavy smokers to make it up all those stairs.