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| - So, here is the scoop. I used to really enjoy Local Bistro and had recommended it to several friends. The service was good, the food was good, and all around I considered it a good value. The last 3 times I have been there I have been turned off by several things. First, one of the waiters has a very elitist air about himself. Not very accommodating at all, and not a friendly person...kind of the type of experience where you feel like you are bothering him by coming into the restaurant and ordering food??? Strange...if you do not like your job, go and get another one but don't make it my problem. I am not sure of his name, however he is a totally bald guy with a beard and can have quite an attitude at times. We have had the experience twice now. That being said we have also had some very nice waitstaff attend to us, but lately not the case. I also find them to be quite inflexible in terms of their menu items. We are usually dinner clients but have also gone there for lunch at times. There always seems to be an issue with ordering....sorry we don't have mashed potatoes until 5pm...Oh sorry we can't do that for you right now because we have a light staff at this time....so many excuses to not provide service. I do like their skirt steak, and the portion was quite nice. Last few times I ordered it the portion was almost 50% smaller, same price. I decided no more at this place...bad service a couple of times, smaller portions, unfriendly kitchen, that is enough for me not to go back. Well it has been a year since my last visit and we were thinking of a place to go. My wife asked me if I would try Local Bistro one more time since they have apparently remodeled. I told her I would give it a try. We went at 2:30pm on a Saturday afternoon, 11/14/15 to be precise. Low and behold upon entering into the restaurant I spotted my favorite bald and bearded waiter. He was working behind the bar this time and not waiting tables...Thank God! When we sat down at 2:30pm we were handed a brunch menu which apparently is new since our last visit, maybe a part of the new remodel, menu and restaurant as well. I am sorry, but brunch at 2:30pm is not what we were looking for. Eggs Benedict at that time? I asked them if they could offer us something else as my son and wife did not want to eat breakfast food at this hour. I was told we would have to come back after 3pm if we wanted to dinner menu. We got up and left, now for the final time as we will never go back. Yes, I understand they have the right to manage their restaurant as they please, but I also have the right to not return. Local Bistro always had good food, no argument there.... however their attention to the client has been somewhat snobbish and their inflexibility in regards to trying to satisfy a customer in my book is unacceptable. You can read my other many reviews and you will see that I am not a nit-pick. I like good food, do not typically ask anyone to go out of their way for me, most of the time eat right off the menu with no special orders. For some reason we always have an issue at Local Bistro. This time my wife, who is the nicest person alive, swore she would never step foot in there again. Sorry Local Bistro....maybe you should touch base with some of your arrogant staff, and also make your customer more of a priority instead of letting them walk out of your restaurant w/out a care.
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