It I could give zero stars I would. I used to like this place until my experience yesterday (07/22/16).
It was about 6 pm when I got to the Burrito house, after I ordered a slew of people came after. I had my dogs outside and asked the counter person if he could bring it outside to me so I could wait with my dogs on the patio.
Fast forward over 15 minutes and everyone that came if after me already had their order. I asked if my order was ready and they stated a few more minutes. The people that came after I inquired left with their orders.
The counter person finally came out with my order and I asked why everyone that came in after me had their order and I was still waiting outside with my dogs. He stated we had a dinner rush and it got crazy. I replied I ordered before the rush and I still got my order after the crowd.
The counter person stated he would talk with his manager. Then returned and stated the manager said you can either have your money back or the food. They did not even attempt to make the situation right. I asked for the money back and left furious. I will never go there again!