They do not plan for parties, and were unable to accommodate enough high tea service for our reservation. They placed two large party tables so close you could not walk though even though there was plenty of room to seperate them more. Service is ok, mostly indifferent probably in need of more training or better management. Management has not appeared to apologize for the wait. Most of the issues, had were due to poor management, out of a number of menu items, out of beer, etc. I have waited over an hour for the food part of tea service for me an my 5yo and they haven't even brought him anything. I now have to take him to get something elsewhere because I had to cancel because of time. The rest of the party is still waiting, who knows for how long but at least they took care of my drinks.