Update: gave their food a second try. I ordered the beef with rice on hot plate again cuz I really didn't want to risk it with any other dishes but Boyfriend tried their pork katsu curry omurice and it was horrible. The pork tasted sour like it was undercooked, and the curry was literally cold. I have reasons to believe their curry is microwave curry and clearly the cook doesn't know how to make a proper dish editable.
Advice: spend less money on marketing and actually try to cook editable food.