I've eaten enough Pho to know that the "rare" beef should NOT be cooked prior to my picking up my to-go order. It was inedible by the time I got home. The beef should be wrapped and raw, period.
Service was not great but I was only picking up so I didn't have to deal with the young girl at the front for too long. Just smile folks, it goes a long way!
Will give it one more try and update accordingly.