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  • BEWARE!I Mediocre mechanics at best, maybe they can be better if they learn to listen to the problem. They serviced my truck for the first time since I told their sale person that I would try them. Problem with my truck was losing all electric power in the cab and the truck would just die. First the mechanic said it was a relay and I have the relay replaced then the truck power windows and the air conditioner would not work after he left, then he has to return and fix it. The next day the truck would not start because the same issue not getting electric power in the cab, so now the same mechanic came back and said the starter is bad and I told him the hazard light do not even comes on, and he was sure the issue is the starter, so he replaces the starter. The next day the truck lost electical power at our cusromer location, stranded. Now at this point we do not know what to do since we have heavy equipments in the box and the truck could not be tow, I will have to give them 1 star for the mechanic that get the truck back to their shop. So what's next is even more funnier the shop mechanic want me to do a full tune up oil change the whole spill and I told him I will not authorize any work until I know for sure what is wrong. After 3 hours I check with them and they said the master control module and the cam sensor or something is bad so they are waiting for the parts, at this point I am trying to keep my composure and I asked if he has talk to anybody in their office about the issue with the truck and he said NO!!! OMG I told him the cab do not have electrical power and the truck would not start and he said that make sense and to check back with him later. Afternoon the same day he called and they found the culprit was the battery cable connection was bad. If they would have listen in the first place the issue would have been solved the first time but no it is at my company expense of $1,250 later they found a bad connection.
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