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  • I am disappointed that my experience here didn't match up to all of the great review this place has gotten, I was excited. I heard about Elevate from some people at work, and since my husband is a coffee fanatic, I thought we should definitely try it. The decor was awesome but getting to the counter was a different story... The 3 women on staff seemed totally and completely disconnected from their work. No smiles, no suggestions since it was our first time, just long faces and monosyllabic answers to my questions. I would understand if it was 1 person maybe having a bad day, or even if it were early on a Sunday, but it was 10 AM and it was all three of the women that we interacted with. On the positive side: I had a vanilla bean creme (no coffee) and it was very good, like a frappe but without the java kick. I also had a sausage breakfast burrito, which was really good (they have pepper-jack cheese which added a little unexpected heat to it.) My husband had an Americano which he said was good, but his Nutella & banana crepe had been microwaved, so it was chewy. He ate the other half of my burrito instead of finishing it. I am not prone to giving bad reviews and because of the food they're getting a 3 instead of a 2, but the lack of personable service was very disconcerting and I don't think I'll go back for that reason.
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