We are property owners and I contacted the owner, Mike, on behalf of our tenants to come out and repair a refrigerator that wasn't cooling properly. He was incredibly rude over the phone with me and actually hung up on our tenants when they phoned him to schedule a time for the maintenance repair. Needless to say we will be using another company but if you're looking for a fridge repair man, pass this guy up. He's not worth the time or the effort.