The company's name should be Moores air conditioning extortion.
I don't know where these good reviews came from as they pushed me into actually using them for AC repair. Long story short, my tenants air-conditioning broke while I was out of town and I needed somebody with experience to look at it. Called Moore's which seemed reasonable over the phone and they came out to service it. Ended up being the starter cap, which is a $20 part and 5-10 minutes of total labor to replace. You can research this on line to see that I am telling the truth. Moores charged me $270 for this repair even though it took the technician less than 10 minutes total to diagnose and replace. I would've done it myself if I was in town but really had no choice b/c my tenant needed AC. Talked to the manager about the cost and he explained to me that the cost covers things like their 'employees gas, medical insurance, and keeps the office lights on at night'. He told me he would give me a company discount to lower the cost to $240. Needless to say, this was not the response I was looking for and I felt completely extorted by having to pay the equivalence of $1200 per hour in labor. Also found out that before I had even paid them the worker had already installed the part, so I was kind of stuck with the bill regardless which was also very shady. Will not be calling Moore's back if I have any AC issues in the future.