I've been here before. The food is good, and the service is usually fine. But today was completely different. My friend and I walked in, and instead of greeting us, the hostess carelessly pointed to a table. When we asked to sit outside, she asked one of the waitresses, "Hey do you feel like goin outside today?" And the waitress replied with, "Not if I don't have to."
ARE YOU KIDDING ME?! It is gorgeous outside. The sun is shining, and it's a beautiful 72 degrees. It's not like we were asking her to go into a hail storm.
Customer service was clearly not a priority today. Not only were we treated as unimportant, but we were also made to feel guilty and uncomfortable for even suggesting to be seated outside.
We sat down at the table we were directed to (INSIDE) but decided to leave after a couple minutes. And we are now at the Pizza Hut down the street where customer service is a #1 priority.