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  • I cannot begin to describe the absolute nightmare it has been from opening up an account with BofA since they were supposed to be better than WF. And I hate that the review made me give any stars for that matter. If the information was told up front that they would hold my hard earned paycheck for 6-7 days I would've just cashed it. Or never opened an account period. In the middle of a move, it has caused us to not be able to move, phones, wifi, etc have been turned off with late fees and reconnect fees that have put us even more in a financial bind. I won't bore others with all the nightmare details along with this situation. I finally got someone to answer the phone this morning after calling ALL day yesterday to show proof that my "bogus check" they say has cleared. The one gentleman at a different location was very kind and tried his best to help over the weekend. That is about the only positive part I can say. I mean honestly! Is BofA going to pay to restore all these things? Are they going to make this right? Are they going to provide food for my family? No! Phones, wifi and of the sort are not technically the important things in life that should be stressed over. It's the fact we've had no access to my money for food, gas and any other needs a family with children has. So thanks sooooo much BofA for completely causing one of the biggest disasters at an already trying time for my family. Ya'll did good. Once, if ever at this point, my funds do get released, the account will be closed immediately. I highly suggest going somewhere else. Even the bank inside Walmart is 100% better than a nationally known bank who "meets the needs of their customers". Way to go team, way to go.
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