My friend was looking for a new Civic Si Coupe in Orange. He called many dealerships and Honda of Concord was the only one who had one. Unfortunately it's 4 1/2 hours from where we live and it was sold that weekend. Amazingly they were able to locate another Orange Si and get it within a week, that's what earned them a 5-star.
My friend was given a great price and he put down a deposit. We drove him down a week later. My friend did his homework so he already had a loan pre-approved. We just went down started the paperwork and then did his test drive. Everything checked out so we went in to finance shortly. They pitched their paint protection and extended warranty but did so without too much pressure, and were polite when we declined.
Always take a friend, mine was so overjoyed there was no denying it. I wasn't there to be a grump but to be a level head and make sure he didn't forget anything. We were also prepared to drive back 4 1/2 hours without the car if things weren't right.
His salesman Chris was a great guy, and crammed his 6'3" self in the back seat before I knew it so we had the front seats on the test drive. It was a relief that we had already talked to him on the phone as seeing the mob of salespeople at the entrance looks intimidating.