What good is massage therapy when you have a bad back and you need to wait for more than a month between appointments? Wish i knew not to waste my benefits. If there's such wait have you considered hiring a few more therapists?? The hour was not honoured at all. I went in 5 minutes late and was left alone to change for a good 10 minutes, would've had time for a shower too. And then she finished the massage after about 50 minutes from when she came back in the room. The background music was so loud and annoying i didn't relax much. Won't waste my hard earned money here again for sure!