I love Juliette et Chocolat , it's a heavenly dessert place in Montreal and I recommend it to everyone who has a sweet tooth but it doesnt feel so much like heaven at this particular location. I must say it's one of my least preferred location of Juliette et Chocolat. I went there 3 times and all 3 times, I experienced the same disappointment. The service is too SLOW & they mess up my order every time. I am the kind of person who hates sending food back to the kitchen, but Ive had to do so 2 times out of 3 that I visited. The 3rd time that I decided to give this place another chance, they told me they didnt have waffes anymore and it was just 2 in the afternoon. The desserts are great, no doubt but I still feel this place is disappointing because of the service provided.