You know... people need to realize if they want 5 star quality then goto MGM and get it. I have very koreanized parents and its just culture how they do business. I have never felt neglected as a customer and i love the food here! I do understand that it gets PACKED here and it does get busy. Its better than being neglected when the place is slow! I love it. I love the flavors and i love the kind servers! I come atleast 3 times a month if not 6 lol.