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  • I would give zero stars if that was a possibility. My insurance is Tricare Standard and according to the website, the Tricare benefits department, and Karen, the Office Manager, this office is an in-network provider. However, when I arrived to my appointment today I was told by someone named Shayna that they are not in-network and I would have to pay for the visit 100% out of pocket to be seen. I confirmed with my insurance company and found out this was inaccurate, that Dr. DeShazo is an in-network provider and I would only be required to pay the 20% copay. After the incompetence I witnessed from the office staff today I would not recommend this office. In fact, I would caution against it for fear of inaccurate billing issues. Karen assured me that Dr. DeShazo is a wonderful doctor, but, as was mentioned above, didn't have the opportunity to experience this as a result of incompetence by the office staff.
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