The food is great, the service is terrible!!! In the last two orders we have had they have been messed up. In fact, when we were there today the table next to us had a mess up in their order as well. They also had two people walk out because of how many bagels were out of stock. Then we saw a worker answer her cell phone and go in to the back. If they paid attention to the orders as much as they did their phones they would be an amazing establishment. I will go out of my way now to go to a different location. Such a bummer!