Had bought a Wolf wall oven and cooktop. Had his installer deliver and install. Never showed up on delivery date. After phone messages finally answered and arranged another date. When installed oven did not work, when called was very vague about what I could do. Ended up demanding another oven. He could do this for another $800 and selling non functioning on consignment. Cooktop also did not work. When burner turned on gas and flame came out under the seals and flames 4 inches high. I called the official Wolf repair service to look at products. The oven was none repairable and all seals were broken. Cost of repair$400 + service charges. I then contacted PayPal and filled a dispute. I won and had money returned to me. However Ash refused delivery when product was returned to him. It was not a pleasant experience trying to work with this company.