I came to this UPS store to drop off two boxes with prepaid shipping labels. Since the boxes were big and heavy, I went into the store and asked if they had a trolley I could use. They said no, since the boxes were prepaid and not a sale for the store, I could not use any of their resources. I asked if that included having one of their employees give me a hand with the boxes. They couldn't give me a hand, nor could they loan me a trolley. I brought the boxes in myself, literally scooting and rolling them into the store. It strikes me as rather rigid and unfriendly to refuse to help a 5 foot tall woman manage two heavy boxes on her own, particularly when there were two employees present and the store was EMPTY. I will not be bringing any business to this store in the future.