I've done a fair amount of traveling and this is BY FAR the worst experience I've had. From the moment I deboarded the plane, all the service people I encountered were unbelievably rude and unhelpful. (Including the "waitress" at the California pizza kitchen). On top of that, the facilities are run-down, unkempt, and uncomfortable. I sincerely hope I don't have to take a connection through this airport again.