This place was by far the best vet clinic i have ever taken my cat to. I've had very horrible experiences in the past - most of them did not know how to handle my cat - and it usually involved me pinning down my own cat, or the vet chasing her around the room. She's usually cute and cuddly, but once I'm at the vet, she goes berserk.
Once the vet came into the little room, my cat was actually still. She didn't even growl or hiss. Maybe he's a cat whisperer but this was definitely a break through!
He handled my cat very well, and was very kind. Fees were reasonable as well.
I also brought my cat here to do a cut (it was summer and she was getting knots in her hair). Unfortunately the trimmer wasn't a cat whisperer and my cat went berserk on her. After a good while, she called me and told me she couldn't do it, but she did get some knots out and gave me some good tips getting them out at home. In the end, I wasn't charged for the attempted trim.
I was very satisfied with this trip - and definitely recommend going again... unfortunately I don't live in Toronto anymore but if you do, GO! best of luck!