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  • The low rating is for the actual theater, not the show. We saw the Variety Show and it was fantastic, that would get 5 stars. Ok...onto the theater...I had family visiting from out of town and wanted to go see a show. I purchased 4VIP tickets. We all decided to grab some dinner before the show at Planet Hollywood, since you know...that's where the show is. We were running slightly late so two of the people in our party got the table and myself and the other went to go pick up our tickets from will call. Word of caution: don't rely on signs or any staff to help you find the theater. We ended up walking for about 25 min looking for this place. We talked to 3 different people and they all gave us horrible directions. We finally got our tickets and the man told us to come back a half hour before the show started to be seated. So we rushed back to the restaurant and hurried through dinner since we now had another 30 minutes shaved off our time. We rushed back to the theater only to see mobs of people and no clear lines. We asked one of the girls where the VIP line was and she said they didn't have one, but to just hang out til the lines were shorter. Since we paid for VIP we were guaranteed a seat. The entire time we were there that was honestly the only perk I experienced. Wish the man at the ticket counter had told us this. We had already cut dinner short and now we were just standing around. Finally about 5 min til show time we get in line (or large group of people wandering towards the entrance) we were being cut off by people who didn't know where they were going either and the girls who were supposed to be directing people were standing around talking. We made it in and we're put into seats in the front but WAY off to the side with obstructed views that really messed with the experience. Supposedly we were supposed to get drinks...saw a woman serving the middle section and she never even looked our way. The seats were uncomfortable and no one, not even the ticket guy explained anything. It felt like no one knew what the hell they were doing. Overall good show but it's a shame it's in such a horribly run place.
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