Wow. I was expecting the run of the mill furniture buying experience but I got much much more. I worked with Charity and the manager, Nathan, I think his name was (he looked like Jimmy Fallon). They were fantastic. Super attentive and asked me and my wife some questions that we hadn't thought of. We ended up ordering one of the new sofas they had and we are super happy with it. Delivery was quick and painless and we are loving our new purchase. Can't wait to go back. A really great experience!