I have bought a couple bikes here but that is mostly because Champaign Cycle was too far away and BIkeworks is never open when he says he will be, super run down and condescending. I went in to Durst to look at their used bikes. I wanted a women's cruiser. The only one they had was a huffy Panama Jack for $129 (used!). I checked online and it retails new for $149! I've also had trouble getting help when I go there, perhaps because I'm not wearing spandex even though I ride my bike more than 95% of the general population.