Stopped in this morning on the way to Sedona. We ordered with one of the owners & got an iced tea and 3 donuts. This place is a great concept but staff is inadequate. Took over 15 min because the girl making our donuts got confused and made the wrong kind. 2 staff members idly stood around doing nothing while customers kept coming in. The girl making the donuts for the woman that ordered after us was extremely confused also. Staff wasn't very experienced or helpful. Good idea for donut shop but very expensive for how small the donuts actually are. Took the manager awhile to even notice the girl screwed up our order. They also forgot my iced tea, I had to ask for it again. It tasted like they had made it a week ago. The manager ran up to us on the way out and apologized with a coffee coupon for next time. Not really sure why there are so many positive reviews, we sure won't be back or recommend it to others.