My regular nail girl was out of town and because of scheduling conflicts I hadn't been able to see her and my nails were driving me crazy...so I made an appt. here for gel nails at noon. At first they couldn't figure out how to remove the gel I already had on, as my regular nail girl uses a different product that nobody else in Vegas uses. Long story short, they (Nicole and I forget the other tech's name) figured it out, took their time and were very patient. A girl sitting next to me had the ombre nails that I've been wanting and Nicole was giving me info, letting me know they were acrylics and I stated that I was anti-acrylic for a long time. She ensured me she only carries the high quality materials so that put me at ease. I may just return for a full set. I love their salon, very cute and chic. They have great colors and even better customer service. I'll be back soon enough :)